Whatsapp said on Wednesday that it has banned over 16 lakh accounts in April as part of its preventative measures to address misuse on the network, according to a company representative.
WhatsApp claimed in its monthly report filed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, that it had taken action on 123 accounts after receiving complaints demanding their suspension.
WhatsApp banned these accounts between April 1 and 30, based on its abuse detection strategy, which included action taken in response to negative input received from users via the Report function.
“Safety-related complaints include concerns such as abuse or destructive behavior on the site. We respond to such complaints by directing the user to file a complaint via in-app reporting. This enables WhatsApp to receive the most recent messages sent to the complaint by the reported user or group, as well as details on the complainant’s recent interactions with the reported user. “This is not documented as an action taken against the grievance complaint as per our protocols,” the corporation stated in its report.
“Because our aim is to detect and terminate abusive accounts as rapidly as possible, manually identifying these accounts is not feasible. Instead, we have powerful machine learning systems that respond 24 hours a day, seven days a week to ban accounts “According to the research,
According to the study, “we are particularly focused on prevention because we feel it is far preferable to prevent bad behaviour from occurring in the first place than it is to discover it after harm has occurred.”