AI’s rapid rise in customer service sparks optimism, backlash, and uncertainty
Artificial intelligence may be transforming customer service faster than many expected, but opinions remain sharply divided on whether humans will stay in the loop....
US billionaires see big wealth surge amid calls over inequality
The combined fortunes of the ten richest individuals in the United States jumped by an extraordinary $698 billion over the last year, according to...
UK university halts China-focused human rights research
A leading British institution, Sheffield Hallam University (SHU), ordered a suspension of major human-rights research examining forced labour and supply-chain abuses in China following...
China: Xinjiang region’s controversial past gives way to tourism boom
What was once considered one of China’s most sensitive and dangerous regions-Xinjiang- is now drawing millions of tourists, fuelled by massive state investment and...
UK aerospace industry gets major boost as VietJet expands
The United Kingdom’s aerospace sector has secured a significant lift after Vietnamese budget carrier VietJet confirmed a major purchase of 100 new Airbus aircraft,...
Explained: Climate change fuelled flash floods devastate Pakistan
Pakistan has once again been battered by a brutal monsoon season and flash floods, leaving behind a trail of destroyed homes, submerged farmland, collapsing...
Maldives enforces world-first generational tobacco ban
The Maldives has taken a bold public-health step by implementing a generational ban on the purchase and use of tobacco products, making it the...
US: Supreme Court to decide on Trump’s tariff powers
The Donald Trump administration is facing a high-stakes legal battle this week as the Supreme Court of the United States prepares to weigh whether...
ChatGPT falls short in protecting users with mental health
In a recent announcement, OpenAI claimed that its flagship chatbot, ChatGPT (now powered by the GPT-5 model), has been improved to better support users...